{"id":2,"date":"2026-01-20T23:23:56","date_gmt":"2026-01-21T05:23:56","guid":{"rendered":"http:\/\/www.voipcitadel.com\/index.php\/about-us"},"modified":"2026-01-20T23:29:23","modified_gmt":"2026-01-21T05:29:23","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.telephonetechs.com\/index.php\/about-us","title":{"rendered":"About The Telephone Techs"},"content":{"rendered":"

The Telephone Techs are experienced, expert IT and telecom professionals with a focus on modern VoIP and communication technologies and driven by customer service.\u00a0 With expertise in business telephones and everything VoIP, we provide professionally managed Tier 1 cloud phone systems, phone system support and telephony communication solutions for clients of all sizes, nationwide.<\/p>\n

Comprised of professional Asterisk consultants and Telecommunications Engineers, The Telephone Techs provide sales, installation and technical support services for business telephone systems.\u00a0 We offer Asterisk support and consulting, Cloud Phone systems, Hosted Phones, Premise Phone Systems, SIP trunking and VoIP services for a wide array of business communication needs. From small businesses to large enterprises, our decades of real world experience ensure our clients receive the absolute best in support, sales & implementation.\u00a0 We routinely engage and consult on a wide variety of business communication systems; from business phone systems to migrating entire call centers.\u00a0 From creating custom call center environments to repairing broken PBXs.\u00a0 From installation of completely redundant VoIP systems to implementing gateways for maintaining legacy connectivity and much, much more.<\/p>\n

Our real world experience has proven how to achieve effective, stable and efficient use of Asterisk as a commercial PBX solution and toolkit.\u00a0 VoIP and SIP is more demanding and less forgiving than typical modalities in the Information Technology space, as a result a specialized skill set is require to achieve effective use of this technology.\u00a0 For example, the real-time nature of VoIP has a tendency to expose underlying problems on your network you didn’t even know were present!<\/p>\n

Proper expertise, acquired by experience<\/em>, is a necessity.<\/span><\/p>\n

The dedication and professionalism of our engineering staff allow The Telephone Techs to achieve a level of uncompromising customer service while maintaining a determined focus on customer satisfaction and results.<\/p>\n

Phones are a vital part of day to day business operations and we get it!\u00a0 With experience installing and maintaining everything from 5 phone hosted cloud systems to redundant Contact Centers with 500+ agents, The Telephone Techs have the experience needed to deliver on-time and within budget while exceeding your expectations.<\/strong><\/em><\/p>\n

If you would like to see how The Telephone Techs can help you leverage the efficiencies of a cloud PBX, implement new technologies to enhance your business, or help resolve your current VoIP support issue please Contact Us Today!<\/a><\/p>\n

\"\"
\n<\/span>The Telephone Techs<\/strong> have established industry alliances with:<\/p>\n\n\n\n\n\n\n
<\/a><\/td>\n<\/a><\/td>\n<\/tr>\n
\"Poly\"<\/a><\/td>\n\"FreePBX\"<\/a><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\"VoIP<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

The Telephone Techs are experienced, expert IT and telecom professionals with a focus on modern VoIP and communication technologies and driven by customer service.\u00a0 With expertise in business telephones and everything VoIP, we provide professionally managed Tier 1 cloud phone systems, phone system support and telephony communication solutions for clients of all sizes, nationwide. Comprised […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":236,"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":4318,"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions\/4318"}],"wp:attachment":[{"href":"https:\/\/www.telephonetechs.com\/index.php\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}